Zenless Zone Zero 3.3
ZZZ 3.3 pre-download: sizes, deadlines and compensation
The window ran 2026/10/19 12:00 - 2026/10/21 05:50 (UTC+8). Two things usually get missed: mobile players could not play during the download, and the compensation needed Inter-Knot Lv. 4 before maintenance started.
Pre-download
How much space each platform needs
PC
6GB
Download through the HoYoPlay launcher, next to the Start Game button.
Mobile (Android / iOS)
5GB
Tap the "Pre-Download Resources" icon in the bottom-right of the game.
PS5 / PS5 Pro
14GB
Starts automatically once the console has enough reserved storage space.
Xbox Series X|S
21GB
Auto-starts, or update from the console home screen under My games & apps > Manage > Updates.
Bar length is proportional to the download size. Source: E01 · Version 3.3 "Journey to the Sky" Pre-Download Available & Update Notice
Can you play while the pre-download runs?
PC and console
You can keep playing while the pre-download runs.
Mobile
Official notice: "Mobile users will not be able to play the game during the pre-download."
Before you start
Make sure the device has enough free space, use Wi-Fi, and remember installed voice packs change the size.
How to pre-download on each platform
| Platform | Steps | Play meanwhile |
|---|---|---|
| PC |
| Yes |
| Android |
| No |
| iOS |
| No |
| PS5 / PS5 Pro |
| Yes |
| Xbox Series X|S |
| Yes |
The official notice adds: make sure the device has sufficient space, use Wi-Fi, and remember that installed voice packs change the space the download needs.
Polychrome x300 server update compensation
Eligibility
Inter-Knot Lv. 4
Reached before 2026/10/21 06:00 (UTC+8). Lower levels did not qualify.
Delivery
Polychrome x300
Issued by in-game mail after the update completes.
Deadline
End of 3.3
Claim the mail before the version ends; the mail itself expires after 30 days.
A second, separate payment of Polychrome x300 covers the issue fixes. Log in to claim it before2026/11/20 23:59 (UTC+8).
The next version: what to do differently
Watch for the notice
The Pre-Download & Update Notice carries the sizes, window and compensation rules. It is published separately from the trailer.
Start early
The window closes ten minutes before maintenance. On console it can auto-start if storage is reserved, but not before the notice is live.
Check eligibility early
Inter-Knot Lv. 4 before the maintenance start is the line. Check it the day the notice appears.
Plan mobile separately
Mobile is the only platform that cannot play during the pre-download, so the download has to finish first.
Pre-download and compensation deadlines
| Event | Date and time | Source |
|---|---|---|
| Pre-download opensPC, mobile, PS5 and Xbox pre-download files become available. | E01 | |
| Pre-download closesDownload must finish before maintenance starts. | E01 | |
| Maintenance startsLogin is unavailable while the version update runs. | E01 | |
| Issue-fix compensation claim closesLog in and claim the Polychrome x300 before this time; the mail expires after 30 days. | E02 |
FAQ
Pre-download FAQ
The questions the 3.3 download window raised.
How much space do I need?
About 6 GB on PC, 5 GB on mobile, 14 GB on PS5 and 21 GB on Xbox Series X|S. Installed voice packs change the number.
Can I keep playing during the download?
On PC, PS5 and Xbox, yes. On mobile, no: the official notice states that mobile users will not be able to play the game during the pre-download.
What if I missed the pre-download window?
The 3.3 pre-download closed 2026/10/21 05:50 (UTC+8). Every version ships the same pattern, so start the download as soon as the next notice appears.
Do I need a specific account level for the compensation?
Yes, Inter-Knot Lv. 4 before 2026/10/21 06:00 (UTC+8). Without it the Polychrome x300 server update compensation is not issued.
The next window
starts sooner
Every version ships with the same notice format. This page keeps the pattern, the numbers and the conditions.